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The appointment was booked. The revenue never arrived.

Put a value on no-shows and late cancellations, then see what timely reminders and a clear confirm, move or cancel route could put back in play.

  • Free to use
  • No sign-up
  • 30-second estimate

Start with bookings that go unused.

Drag the sliders to use your own numbers. The estimate updates as you move each slider.

120
£85
8%
55%
65%

Adjust the figures to reflect your business.

Revenue disappearing into empty appointment slots

£3,536every month

£42,432 in annual revenue from appointment time that could have been sold.

Appointments booked 520
At risk of a gap 42
Released early 23
Slots refilled 15

Timely reminders could put 15 slots back in play, protecting £1,264 each month. £2,272 remains exposed.

£1,264monthly revenue protected

Give every client a clear way to confirm, move or cancel.

Durward connects booking reminders to a simple SMS or WhatsApp response, giving your team time to offer a released slot again while protecting part of the remaining risk.

Show me how to protect these bookings See how Durward works

We map reminders, confirmation and rescheduling around your current booking and messaging tools. If an existing platform feature covers the simple case, we say so.

Also losing revenue to missed calls? Try the missed-call calculator.

  1. 1

    Appointment booked

    For example, four days ahead.

  2. 2

    Useful reminder sent

    Confirm, reschedule or cancel in one step.

  3. 3

    Decision captured early

    The booking stays or returns to availability.

  4. 4

    Slot offered again

    Route it to a waitlist or a new customer.